Salesforce Administrator Certification Training

In our Salesforce Admin certification training, experienced professionals from major organizations across the world will prepare you to clear the Salesforce Admin 201 certification exam and make you a certified Salesforce Admin. Moreover, they will help you land a lucrative job in this field after you complete the course.

Salesforce Admin Certification Training Overview

This Salesforce Administrator certification training is designed by experts from top MNCs who aim to make you proficient in the significant modules and techniques in Salesforce, such as capabilities of core Customer Relationship Management (CRM) objects, creating encrypted fields, and more.

What are the topics covered in this Salesforce Admin training?

In our online Salesforce Admin certification course, we will cover the following topics:

  • Salesforce fundamentals
  • Quote templates
  • Field types and Salesforce objects
  • Creation of custom buttons, link units, and actions
  • Salesforce workflow, schema builder, and process builder
  • Validation and workflow rules
  • Creation of role hierarchy
  • Security data security model
  • Salesforce user profiles
  • Salesforce reporting and dashboards
  • Data management in Salesforce
  • AppExchange
  • Deploying a change set

Why apply for this Salesforce Admin certification course?

Listed below are some of the reasons why you must enroll in this Salesforce Administrator course:

  • There are over 56,000 job opportunities available for Salesforce Admins in the United States alone – LinkedIn
  • The average salary of a certified Salesforce Administrator is about US$85,403 per annum – Indeed
  • Salesforce is on top in the current CRM market with a market share of 19.5% – Forbes

What are the must-have skills to sign up for our Salesforce Administrator certification training online?

There are no specific skills required to take up this Salesforce Admin training. Although, you should have basic knowledge and experience in the various Salesforce functions and concepts, including data management, Salesforce navigation, security, use of Sales Cloud, etc. This will be beneficial for you while taking up the exam.

Who can enroll in this online Salesforce Administrator training?

The following professionals can take up this Salesforce Admin course:

  • System Administrators
  • IT Managers
  • Security Analysts
  • Sales Operators
  • Professionals who want to pursue a career in Salesforce

Module 01 - Salesforce Fundamentals

1.1 Introduction to Salesforce
1.2 Overview of Salesforce, its Editions
1.3 Home Page Customization
1.4 User Management
1.5 Apps Creation
1.6 Core CRM objects Capabilities
1.7 Declarative Customizations Boundaries
1.8 Programmatic Customizations Use Cases

Module 02 - Quote Templates – Preview, Create, and Activate

2.1 Introduction to Quote Templates
2.2 Quote record creation, its template, and quote PDF

Module 03 - Field Types and Salesforce Objects

3.1 Field types overview
3.2 Standard fields modification
3.3 Creation of auto-number, formula, roll-up summary, lookup & master-detail, and checkbox fields
3.4 Creation of number, currency, and percent fields
3.5 Creation of geolocation, phone, and email fields
3.6 Creation of date & time fields
3.7 Creation of text and text area fields
3.8 Creation of URL, encrypted fields, etc.
3.9 Salesforce objects introduction
3.10 Components, standard objects, and their modification
3.11 External objects and creation of custom objects

Module 04 - Creation of Custom Buttons, Link Units, and Actions

4.1 Creation of buttons, links, and actions overview
4.2 Creation of new records with actions
4.3 Call logging with actions
4.4 Record updating
4.5 Creation of custom buttons and custom links, etc.

Module 05 - Salesforce Workflow, Schema Builder, and Process Builder

5.1 Overview of visual workflow, schema builder, and process builder
5.2 Creation of visual flow
5.3 Modification of the existing workflows
5.4 Creation of process
5.5 Field creation in the schema builder

Module 06 - Validation and Workflow Rules

6.1 Overview of validation rules, their creation
6.2 Creation of formulas
6.3 Creation of error messages
6.4 Overview of workflow rules
6.5 Creation of Workflow rule, Field update, Task assignment, Email alert

Module 07 - Creation of Role Hierarchy

7.1 Overview of the role hierarchy
7.2 Creating

  • Roles
  • Groups
  • Permission Sets

7.3 Enabling field history
7.4 Assigning Roles to Users

Module 08 - Security Data Security Model

8.1 Restricting logins
8.2 Object access determination
8.3 Record access configuration
8.4 Creation of role hierarchy
8.5 Record access exceptions

Module 09 - Salesforce User Profiles

9.1 Profiles introduction
9.2 Overview of standard profiles
9.3 Page layouts assigning
9.4 Settings

  • Custom app and its access
  • Tab
  • Record type

9.5 Permissions

  • Administrative
  • General user
  • Standard object
  • Custom object

9.6 Password guidelines
9.7 Session timeout, hours of log in, IP ranges
9.8 Field-level security
9.9 Access of Apex and Visualforce

Module 10 - Salesforce Reporting and Dashboards

10.1 Reports introduction
10.2 Report formats
10.3 Creation of:

  • Leads report
  • Creating contacts
  • Accounts report
  • Opportunity report
  • Charts
  • Scheduling report
  • Campaign report
  • Report formula

10.4 Using report to add the leads to campaign
10.5 Reports export to Excel
10.6 Dashboards introduction
10.7 Dashboard

  • Creation and refreshing dashboard
  • Modifying columns
  • Adding filter
  • Adding reports
  • Interfaces

10.8 Access management
10.9 Dynamic dashboards configuration
10.10 Report builder activation on profiles

Module 11 - Data Management in Salesforce

11.1 Data management introduction
11.2 Importing

  • Leads
  • Contacts
  • Accounts

11.3 Installation of data loader
11.4 Mass delete
11.5 Records

  • Importing with data loader
  • Exporting with data Loader
  • Updating with data Loader
  • Deleting with data Loader

11.6 Addition of field to schema builder, etc.

Module 12 - AppExchange

12.1 AppExchange Introduction and Overview
12.2 Finding

  • App
  • Developer
  • Consultant

Module 13 - Deploying a Change Set

13.1 Change Sets introduction and its Deployment
13.2 Change Sets

  • Inbound
  • Outbound

13.3 Deployment

  • Settings
  • Status

13.4 Eclipse IDE

Starting Salaries : £21000-40000 starting salary depending on which Traineeship you start, with £28000 being the average

Frequently Asked Questions:

Why should I learn Salesforce from Raadl?

Our online Salesforce Admin training program is a comprehensive course led by subject matter experts from top MNCs who will make you master the basic and advanced-level administrator Salesforce skills. They will help you gain proficiency in this field so that you are capable of clearing the Admin 201 exam and landing a high-salary job.

Throughout the Salesforce Admin course, you will have access to our 24-hour online support facility wherein you can post your queries and get them cleared by our experts. As part of the course, you will work on a range of industry-based exercises, projects, and case studies which will provide you hands-on experience.  Besides, we offer lifetime access to courseware and free course upgrades. Also, our placement team will help you land a job in Salesforce in top companies through mock interviews, resume preparation, etc.

What is Salesforce?

Salesforce is a leading CRM solution founded by Marc Benioff in February 1999. It brings organizations and customers closer. This CRM tool mainly focuses on app development, analytics, marketing automation, and improving customer service.

What are the different types of job positions available after Raadl’s Salesforce certification training course?

Some of the most sought-after job roles for professionals completing this certification are as follows:

Salesforce Admin
Sales Executive
Salesforce Consultant
Salesforce Developer


What are the other courses Raadl offers in the domain of Salesforce?

We also offer the following courses in the field of Salesforce:

Salesforce Administrator and App Builder Training
Salesforce Marketing Cloud Course
Salesforce Platform Developer 1 Training
Salesforce Training for Administration, App Builder, and Developer 1
Does Raadl provide free learning resources for Salesforce?

Yes, as a part of our Salesforce training, we provide all the video lectures and the training material in our LMS, that can be accessed anytime and from anywhere throughout the lifetime of the learner.

How many 1:1 technical sessions, am I allowed during a month?

3 technical 1:1 sessions per month will be allowed.

Can I request for a support session if I need to better understand the topics?

Raadl is offering 24/7 query resolution, and you can raise a ticket with the dedicated support team at any time. You can avail of email support for all your queries. If your query does not get resolved through email, we can also arrange one-on-one sessions with our support team. However, 1:1 session support is provided for a period of 6 months from the start date of your course.

Does Raadl offer job assistance?

Raadl provides placement assistance to all learners who have successfully completed the training and moved to the placement pool after clearing the PRT( Placement Readiness Test) More than 500+ top MNC’s and startups hire Raadl learners. Our Alumni works with Google, Microsoft, Amazon, Sony, Ericsson, TCS, Mu Sigma, etc.

Does the job assistance guarantee me a Job?

Apparently, no. Our job assistance is aimed at helping you land in your dream job. It offers a potential opportunity for you to explore various competitive openings in the corporate world and find a well-paid job, matching your profile. The final decision on hiring will always be based on your performance in the interview and the requirements of the recruiter.

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